Virtue, at $1592 a word


Here's a howler: Multnomah County had to hire a consultant to come up with a mission statement. It cost $250,000 for the consultant, plus who knows how much in-house staff time and benefits to sit around in meetings about it.

For that chunk of change, the taxpayers got seven sentence fragments consisting of 157 words. And here's what they say:

Vision: Multnomah County is a sustainable, diverse and thriving community where all are safe, empowered and connected.

Mission: To improve the well-being of Multnomah County communities by providing accessible, high-quality, and innovative public services that create stability, enhance opportunities, and reduce disparities.

Values:

    1. Accountability - Taking responsibility for delivering the services we say we will, and being transparent and communicative in what we do and how we do it.
    2. Social and Environmental Justice - Remedying inequitable and unsustainable systems that harm and oppress communities.
    3. Inclusively Leading with Race - Centering race, a leading indicator of inequalities and disparities, in our intersectional approach to breaking down systemic barriers created by all forms of oppression within our workplace and in our community.
    4. Equity and Inclusion - Developing and using policies and practices that promote access, equity, fairness, and belonging for all.
    5. Safety and Well-being - Creating an environment of psychological, physical, and emotional safety that improves quality of life.

Do you think they might be overdoing it just a wee bit with the "equity" of it all? It's basically three of the five values. "Remedying inequitable and unsustainable systems... Centering race... in our intersectional approach to breaking down systemic barriers... Developing and using policies and practices that promote access, equity, fairness, and belonging for all..." I'm not sure what most of it even means any more, other than handouts to nonprofit slackers and construction weasels. 

How about getting the drug addicts, mentally ill people, and thieves out of their tents and off the streets? I'm not sure where that one fits in, if anywhere. Maybe halfway (and half-heartedly) through no. 5.

But look on the bright side. Though they used the Oxford comma in the "Mission" and "Values," they edited it out twice from the "Vision." That saved $14,274.38.

You wish the craziness would end soon, but it isn't going to. Council Crest queen Chevy-Vega isn't even halfway through her county chair-ship, and she'll be joined by two or three new bobbleheads come January. The word salad shooters will be as busy as ever. They'll be "inclusively leading with race." Just so you know – that's what that is.

Comments

  1. Anything to avoid facing up to the work that needs doing.

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  2. Safe streets were once the primary mission of any organized community.

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    Replies
    1. It's right there in no. 5. But incompatible with what they think 2 through 4 mean.

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  3. Sans the equity, I think the vision and mission were pretty similar when I worked at the county back in the 90s. I've been cleaning out old files, and "Results" was the buzzword back then. (I think "reaching excellent services using leadership and teams".) I believe either the chair, Beverly Stein, or staff/committee(s) came up with that acronym. Probably cost about 2K for room rentals, coffee and snacks.

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    Replies
    1. Here's the 2011 version: https://www.multco.us/board/mission-vision-values-statement

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    2. The health department has its own, apparently: https://www.multco.us/health/mission-vision-and-values

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  4. Are they running Evergreen State College or are they running a large metro county? This mission statement will mean squat to people not of their ilk, or their financial means.

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  5. The inconsistent use/nonuse of the Oxford comma was the first thing that jumped out at me before I even got to your mention of it! I work in the nonprofit industrial complex on the hired-gun grantwriting side (also known as the nonprofit Hunger Games), and this is some fine word salad! It feels like a 3rd version of an AI prompt. I could have generated it for a f*ck ton less $$$, and still have delivered a whole lot of sound and fury signifying nothing...

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  6. I’ll say the vision part is stated pretty well, and the mission isn’t terrible, but the values BS is absolutely a meaningless mess. Cant believe with all the staff that works for county, they still needed to spend $250K on a consultant to help come up with this. I wonder which one of JVP’s buddies got that contract?

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    Replies
    1. The guy who's the main face card at the consultant brags on his page that he's also worked for OHSU. I'm sure there are some fascinating connections. https://coraggiogroup.com/trever-cartwright

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  7. So glad this will settle the ambulance response times.

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  8. NO-buddddy pays attention to mission statements. Not the public, not the customers, and sadly, none of the leaders once the invoice for creating it has been paid. I worked for a 50 person organization 25 years ago where we rapped out the mission statement one afternoon following a catered lunch of Subway sandwiches.

    5 years later , they went broke.

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  9. Speaking of waste, why haven't I seen anything in the news about the new Multnomah County Court House? Did I miss the ribbon cutting ceremony and virtual tour of the building or is it still under construction?

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    1. It’s open for business. The reason it didn’t have much big hoopla surrounding the opening is that it opened October of 2020.

      It’s pretty nice overall. A few odd design choices, but overall it beats the heck out of the old courthouse.

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  10. I recall reading a piece in the HBR years ago about mission statements, written by Gerry Langler, a high tech CEO for Mentor Graphics, I believe. He said that after going in circles for days, he concluded that the mission statement should be: "Build things people will buy." It always stuck with me for its clarity.

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  11. The Missionary Position Statement:

    > We will screw you hard, fast and frequently, so just lay back and take it.
    > Diversity is important, so we will take turns screwing you.
    > Feel free to scream and writhe helplessly, it turns us on

    ReplyDelete

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